Last updated: October 2025
Homelink Security respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, use our services, or communicate with us.
Homelink Security provides professional electronic security solutions, including CCTV systems, alarms, access control, and related services to homeowners and businesses across the Northern Rivers region of New South Wales.
We may collect personal information that you provide directly to us, including:
Your name, phone number, and email address
Your property or business address
Details about your security requirements or service enquiries
Payment information (where applicable)
Any other information you choose to provide through our website contact forms, emails, or phone calls
We may also collect limited technical information automatically when you visit our website, such as:
Your IP address
Browser type and version
Pages visited and time spent on our site
This helps us understand how visitors use our website and improve our services.
We use the personal information we collect to:
Respond to your enquiries and provide quotes or service information
Deliver and manage our products and services
Process payments and issue invoices
Communicate updates, service reminders, or security advice (only where consent has been given)
Improve our website and customer experience
Comply with our legal and regulatory obligations
We take reasonable steps to keep your personal information secure and prevent unauthorised access, misuse, loss, or disclosure. This includes using secure systems, restricted access, and appropriate data protection practices.
We do not sell, rent, or trade personal information to third parties.
We may share your information with:
Trusted contractors or suppliers assisting us in delivering security installations or maintenance services
Professional advisers such as accountants or insurers (only as necessary)
Government or regulatory authorities if required by law
All third parties we work with are required to handle your information in accordance with Australian privacy laws.
Our website may use cookies and analytics tools to improve performance and measure visitor interactions. These tools do not identify you personally, and you can choose to disable cookies in your browser settings if you prefer.
You may request access to the personal information we hold about you, or ask us to correct it if it is inaccurate or out of date. To make a request, please contact us using the details below.
If you have any questions about this Privacy Policy, or wish to make a privacy enquiry or complaint, please contact us:
Homelink Security
Phone: 0468 424 207
Location: PO Box 463 Lismore NSW 2480
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
✅ Australian Privacy Act Compliance Note:
Homelink Security complies with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) regarding the collection, storage, and use of personal information.